Elena sets the season plan, leads weekly crew meetings, and owns the host workspace.
Guest Services Coordinator
at Juniper Wake Lodge · Juniper Wake — Lake Pend Oreille · Sandpoint, Idaho
Own warm arrivals, clear guest handoffs, and the front desk rhythm for the fall lake season.
See the whole setup
Four role photo categories
Your potential host
Juniper Wake Lodge
A North Idaho lake season built around thoughtful hospitality, practical training, and time outside.
Weather
10-day sample outlook
Illustrative demo forecast, not live weather. A configured production provider supplies current conditions. Location context: Juniper Wake — Lake Pend Oreille · Sandpoint, Idaho.
About the position
The work
Guest Services Coordinators guide each stay from arrival through departure. The work blends reservations, local recommendations, and close coordination with housekeeping and waterfront teams. The role suits someone who likes solving practical problems and can stay calm when several guests need help at once.
Responsibilities
- Run check-in and departure workflows
- Answer pre-arrival and in-stay questions
- Coordinate room status with lodge operations
- Close the front desk and document handoffs
What helps you thrive
- One season of hospitality, retail, or guest-facing work
- Comfortable learning reservation and point-of-sale tools
- Available for weekend and holiday shifts
- Able to lift 35 pounds
Training and role benefits
- Two paid orientation days
- Three shadow shifts
- Weekly service coaching
- Completion bonus
- Paddle equipment access
- CPR reimbursement
About the location
Juniper Wake — Lake Pend Oreille · Sandpoint, Idaho
A walkable lake town ringed by public shoreline, forest trails, and the Selkirk Mountains.
Town services are about 15 minutes away. Staff housing and the main lodge share one property.
Getting around
- Daily staff shuttle between housing, the lodge, and downtown
- Amtrak service in Sandpoint
- Spokane International Airport is about 90 minutes away
Nearby services
Life outside work
- Lake paddling
- Selkirk hiking
- Downtown farmers market
- Cycling the Pend d'Oreille Bay Trail
About the company and team
Juniper Wake Lodge
Juniper Wake Lodge is a fictional, family-operated demonstration host on Lake Pend Oreille. The team welcomes small groups for paddling, trail days, and quiet weekends by the water.
Seasonal crew rotate through clear stations, share a staff meal after the evening turn, and have two consecutive days off whenever the operating calendar allows.
How the team is managed
Managers publish the weekly schedule ten days ahead, hold a short morning stand-up, and use one-on-ones for feedback instead of correcting people in front of guests.
Marcus trains front-of-house and waterfront staff and coordinates candidate interviews.
Talia runs housing orientation, kitchen handoffs, and the daily operating schedule.
Next step
Track your sample application.
The host has not been contacted. Follow the session-only lifecycle from Applications.